As an old lady, I’ve waited in line to turn in a prescription where there’s nothing to sit on (I’m handicapped), then waited until the “20 minutes” becomes an hour, making me miss my bus, and had refills of prescriptions be refused a day early, requiring a completely separate bus trip, and have watched ill people be sent to wait for at least an hour for a medication they really need. I’ve listened to the pharmacy employees chat with one another at length, and not while they’re filling prescriptions. I’ve gotten another person’s prescriptions by mistake, run out a day or two early and had to beg for enough pills to get through, and so on. I would agree that “pretentious officialness” in patients doesn’t help, but the level of frustration and discomfort caused by uncaring employees at pharmacies doesn’t either.
As an old lady, I’ve waited in line to turn in a prescription where there’s nothing to sit on (I’m handicapped), then waited until the “20 minutes” becomes an hour, making me miss my bus, and had refills of prescriptions be refused a day early, requiring a completely separate bus trip, and have watched ill people be sent to wait for at least an hour for a medication they really need. I’ve listened to the pharmacy employees chat with one another at length, and not while they’re filling prescriptions. I’ve gotten another person’s prescriptions by mistake, run out a day or two early and had to beg for enough pills to get through, and so on. I would agree that “pretentious officialness” in patients doesn’t help, but the level of frustration and discomfort caused by uncaring employees at pharmacies doesn’t either.