Cathy Classics by Cathy Guisewite for June 30, 2021
Transcript:
Person (Voice from phone): "All of our phone representatives are currently busy being sound asleep, as it is the middle of the night in the country where they live." "As soon as they're up and have had a nice breakfast, they'll begin answering calls in the order received." "Please stay on the line OR visit our website at..." Irving: I JUST SPENT FOUR HOURS ON YOUR #@!!*@!! WEBSITE! I NEED TO ASK A HUMAN ONE *#@!#! QUESTION! Person (voice on phone): "All calls are being monitored. You've just been sent back to the end of the line for foul language."
How about being on hold for an hour, and you FINALLY get a real person. That real person, unfortunately has a very heavy accent you just can’t understand over the phone. In person you may do better, but on the phone it’s harder. It’s embarrassing to ask them to repeat the parts you really need to know about.