Are you counting on the customer having an apoplectic seizure and being hauled away by the paramedics? That way you don’t have to do anything about his complaint.
The best thing to do for an angry customer is to be polite and let them vent. When they realize that you aren’t buying into their anger, it makes them even more angry. That way, you’ve done your job, and you win some satisfaction knowing you’ve got the best of them.
ksoskins about 14 years ago
Are you counting on the customer having an apoplectic seizure and being hauled away by the paramedics? That way you don’t have to do anything about his complaint.
Redkaycei about 14 years ago
Sheik, the ever changing pics are ok but the Zappa one was best by far imho
weecanadian about 14 years ago
Ha! Ha! Ha! Am I supposed to be saying witty things, or can I just laugh out loud? I’d rather laugh out loud. Ha! Ha! Ha!
captainedd about 14 years ago
The best thing to do for an angry customer is to be polite and let them vent. When they realize that you aren’t buying into their anger, it makes them even more angry. That way, you’ve done your job, and you win some satisfaction knowing you’ve got the best of them.