I deal with workers and employers in unemployment claims. Alot of telephone customer service work really does suck – some because of the customers, but largely because of management.
When the telephone answering business started they had tables with individual phones. An inbound call terminal now would have a multi-line phone and a headset. No ringing
Milady Meg 11 months ago
It’s one of those jobs where, if you don’t feel like working, you don’t have to.
ajr58(1) 11 months ago
I deal with workers and employers in unemployment claims. Alot of telephone customer service work really does suck – some because of the customers, but largely because of management.
Flatlander, purveyor of fine covfefe 11 months ago
When the telephone answering business started they had tables with individual phones. An inbound call terminal now would have a multi-line phone and a headset. No ringing
MuddyUSA Premium Member 11 months ago
…..The way you guys handle it…..not bad at all!