The Meaning of Lila by John Forgetta and L.A. Rose for September 20, 2009

  1. Lucille ball
    lisaelizabeth77  over 15 years ago

    I hate customer service!

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  2. Missing large
    Edcole1961  over 15 years ago

    That customer deserved it. The vast majority of CSRs genuinely want to help. But no one who has been verbally abused right at the beginning of the call is going to have any interest in the customer’s problem. If you want to be treated like a human, act like one.

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  3. Dallas tx
    jay_dallas  over 15 years ago

    WoW! This is so timely - I’m teaching a class in this very thing next week!

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  4. What has been seen t1
    lewisbower  over 15 years ago

    Press one for English

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  5. 00000
    alondra  over 15 years ago

    My husband works in customer service and it’s very annoying to get someone on the phone who wants to cuss you out or blame you for the problem they’re having like you have some personal vendetta against them. It makes it very difficult to help them. You have to try to calm them down first. I’d feel like slamming the phone down on them but he’s always been rather patient, he’s had to be to put up with me for almost 25 years lol!

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  6. Love triumphs
    Donna Haag  over 15 years ago

    If one wants good customer service, be a good customer.

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  7. Jwf
    JWF Premium Member over 15 years ago

    Hey Jay Dallas, Lila is happy to teach “customer service” to your class ;-)

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  8. Tarot
    Nighthawks Premium Member over 15 years ago

    JWF—monumentally funny!

    still laughing…

    BTW, maybe Lila can teach a sexual harassment class

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  9. Jwf
    JWF Premium Member over 15 years ago

    Ha, Nighthawks. Lila teaching a sexual harassment class would also be very funny!

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  10. Wallace 1
    cactusjack63044  over 15 years ago

    That explains an awful lot…

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