Yes, a better tact would be to compare criticisms discreetly, after the fact. One of my more unflappable colleagues gave this advice on dealing with irritating customers/patients: “Just serve them to get them out of here as fast as possible, then we’ll talk about them after they’ve gone.”
Yes, a better tact would be to compare criticisms discreetly, after the fact. One of my more unflappable colleagues gave this advice on dealing with irritating customers/patients: “Just serve them to get them out of here as fast as possible, then we’ll talk about them after they’ve gone.”