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The Meaning of Lila by John Forgetta and L.A. Rose for September 08, 2014
September 07, 2014
September 09, 2014
Yes, a better tact would be to compare criticisms discreetly, after the fact. One of my more unflappable colleagues gave this advice on dealing with irritating customers/patients: “Just serve them to get them out of here as fast as possible, then we’ll talk about them after they’ve gone.”