Real Life Adventures by Gary Wise and Lance Aldrich for February 12, 2014
Transcript:
Man: Your store is so wonderful, it's a privilege just to be allowed to come here and ask for a refund on this lousy piece of garbage. And thank you for saying no and making me a wiser consumer. Woman: Sir, are you patronizing me? Man: Not again, if I can help it.
Ask anyone who has worked behind a counter – customers can be just as snarky, if not worse. THEY know you can’t talk back to their snide comments.