To She1943: yes I did, the computer simply refuses to recognize the phone. Tried 3 different USB cables on all 4 ports of the computer. Computer recognizes tablet AND phone charges on USB cable, so not sure where problem is. Will have to consult father-in-law who previously owned phone. Actually, sister-in-law had same problem downloading pictures from her Iphone to a computer so maybe family is jinxed.
To She1943: yes I did, the computer simply refuses to recognize the phone. Tried 3 different USB cables on all 4 ports of the computer. Computer recognizes tablet AND phone charges on USB cable, so not sure where problem is. Will have to consult father-in-law who previously owned phone. Actually, sister-in-law had same problem downloading pictures from her Iphone to a computer so maybe family is jinxed.