I’m waiting on a refund at the customer service desk for a large department store. While the employee is diligently typing up what they need to on their computer, I see an interesting list on a whiteboard at the back. The door is open so I don’t think I am supposed to be able to read it, but I do anyway:
White Board: “Today’s topic: Why the rules for dealing with customers are exactly the same as for dealing with the Fae:”
With a title like that how could I not continue?! The rules were:
*Never reveal your full name.
*Accept nothing they offer to you.
*Never verbally agree or disagree with anything they might happen to say.
*To apologize is to acknowledge a debt owed.
*Under no circumstances are you ever to thank them.
I giggle to myself as the employee processes my refund. As he does so, another customer starts shouting at another employee at the desk.
Customer: “Why can’t you process my refund!?”
Employee: “Our return period is thirty days.”
Customer: “Where does it say that?”
Employee: “Right here on your receipt.”
The customer acknowledges this but continues to scream and shout. The customer then storms off muttering to themselves. I see this employee sigh, walk into the back, and add a new item to the list:
*Remember that they are incapable of reading signs in human languages.
Just Another Fae In Retail
I’m waiting on a refund at the customer service desk for a large department store. While the employee is diligently typing up what they need to on their computer, I see an interesting list on a whiteboard at the back. The door is open so I don’t think I am supposed to be able to read it, but I do anyway:
White Board: “Today’s topic: Why the rules for dealing with customers are exactly the same as for dealing with the Fae:”
With a title like that how could I not continue?! The rules were:
*Never reveal your full name.
*Accept nothing they offer to you.
*Never verbally agree or disagree with anything they might happen to say.
*To apologize is to acknowledge a debt owed.
*Under no circumstances are you ever to thank them.
I giggle to myself as the employee processes my refund. As he does so, another customer starts shouting at another employee at the desk.
Customer: “Why can’t you process my refund!?”
Employee: “Our return period is thirty days.”
Customer: “Where does it say that?”
Employee: “Right here on your receipt.”
The customer acknowledges this but continues to scream and shout. The customer then storms off muttering to themselves. I see this employee sigh, walk into the back, and add a new item to the list:
*Remember that they are incapable of reading signs in human languages.