Customer: “Can you give me directions to [Another store I’ve never been to or shopped at]?”
Me: “Yeah, I know that’s in our shopping plaza, although I don’t know exactly where. I’d be happy to pull up a map on my phone for you!”
Customer: “I’d prefer if you just remember.”
Me: “I’d prefer it if you did too.”
Customer: “You can’t talk to me that way!”
Me: “Sir, I have no obligation to help you with anything outside of this store. I was going to look up the directions to be nice. Now the only directions I am giving you are towards our exit.”
Customer: “F*** you!” Storms off.
Coworker: “I would have given him wrong directions on purpose…”
Get Lost!
Customer: “Can you give me directions to [Another store I’ve never been to or shopped at]?”
Me: “Yeah, I know that’s in our shopping plaza, although I don’t know exactly where. I’d be happy to pull up a map on my phone for you!”
Customer: “I’d prefer if you just remember.”
Me: “I’d prefer it if you did too.”
Customer: “You can’t talk to me that way!”
Me: “Sir, I have no obligation to help you with anything outside of this store. I was going to look up the directions to be nice. Now the only directions I am giving you are towards our exit.”
Customer: “F*** you!” Storms off.
Coworker: “I would have given him wrong directions on purpose…”