True story: I once called tech support, discovered that he had never done anything with my type of computer, and when I asked if I should just call back and get someone familiar with my system, he said, “No, I need to learn how to do this for the next time someone with your system calls.”
The sad part is many users are like Larry. They have no idea what you are talking about so you can help them. If you have a device or computer learn a little about it so if something goes wrong you can understand what tech is talking about.
Reminds me of an old one – short version – caller had to get a flashlight to see if the PC was plugged in. It was too dark to see because the power was out….
At first, this made me angry. But then I remembered that I was laid off from three high tech jobs when the companies decided to hire non-tech people because the “click-through” tool we techs were forced to develop meant they no longer needed to use people who actually knew how the equipment worked.
BE THIS GUY over 7 years ago
Trump bringing back those jobs from overseas.
Templo S.U.D. over 7 years ago
Seriously, Larry’s wife. Why ELSE would tech support employ Larry?
railwayman001 over 7 years ago
Hullo. Dees tek soopaht. You hav probeem. Peese. Let me feex.
oldpine52 over 7 years ago
He’s over qualified, his English is too good.
Masterskrain over 7 years ago
YAY!! CROCKS!!
Bilan over 7 years ago
“You’re having trouble with your PC? Buy an Apple.”
Kind&Kinder over 7 years ago
Many of us have had to deal with a “Larry” on a tech call.
Cminuscomics&stories Premium Member over 7 years ago
He must work for Comcast… or Tracphone. No wait… he’s the supervisor.
CarlHeckman over 7 years ago
This is a documentary, not a comic.
scpandich over 7 years ago
True story: I once called tech support, discovered that he had never done anything with my type of computer, and when I asked if I should just call back and get someone familiar with my system, he said, “No, I need to learn how to do this for the next time someone with your system calls.”
juicebruce over 7 years ago
First problem Larry no have Beer to drink……………..Croc Power !
NeedaChuckle Premium Member over 7 years ago
The sad part is many users are like Larry. They have no idea what you are talking about so you can help them. If you have a device or computer learn a little about it so if something goes wrong you can understand what tech is talking about.
Andrew Sleeth over 7 years ago
Have you tried turning it off and on again?
whiteheron over 7 years ago
Tech support and I speak different languages, in more ways than one.
mortaur over 7 years ago
He’s better than the support I get at work.
Reader over 7 years ago
It is plugged in? Well then I’ll have to escalate it. Here’s the reference number. We’ll get back to you in 3-4 days. (Which they don’t)
garcoa over 7 years ago
Unplug you computer and see if works now. If no, go to zeeba neighbors and plug in there, then call me and I will come and fix it.
inshadowz over 7 years ago
Our tech support is so next level, we’ll totally ask you whether you’ve turned it on and back off again!
Packratjohn Premium Member over 7 years ago
Reminds me of an old one – short version – caller had to get a flashlight to see if the PC was plugged in. It was too dark to see because the power was out….
Sisyphos over 7 years ago
And me out of tech support job soon, too! In fact, whoever hired Larry should be fired!
Then, that guy can sue Cartoon-Boy for causing him to lose his job! Lawyer me that, ’toon-Boy!
Happy, happy, happy!!! Premium Member over 7 years ago
“Well, unplug it and plug it back in again.”
IQTech61 over 7 years ago
At first, this made me angry. But then I remembered that I was laid off from three high tech jobs when the companies decided to hire non-tech people because the “click-through” tool we techs were forced to develop meant they no longer needed to use people who actually knew how the equipment worked.
Sherlock Watson over 7 years ago
And I’m guessing that Larry is working from Indiana because he misunderstood what his bosses told him to do.
Number Three over 7 years ago
The boss is obviously a Croc as well.
xxx
chris_weaver over 7 years ago
“Um, you say your retractable cup holder is broken?”
ND Cool Z almost 6 years ago
His brain needs to be plugged in.
B UTTONS over 2 years ago
Larry is now working for Comcast.