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Towards the end of my librarian years there were a couple of teachers who sent the children in to valid answers on the computer. You can reach many primary sources online that your local library might not carry. They have the pay subscriptions that we canât afford. Of course, if we cut the funding to the libraries that goes out the window.
Good At Reading Vitals As Long As Reading Isnât Vital
I work in IT for a small hospital in the middle of nowhere in the southwestern region of the US. Iâve come to realize that doctors and nurses are really knowledgeable about the human body but not so much about computers. There is a lot of hand-holding involved.
Today, a student nurse called me with my favorite problem: âI canât log into the computer.â
This one drives us all crazy. We have Active Directory running but also various medical programs that canât be hooked into AD, so almost everyone has at least two logins to remember. (I love it when users complain about having âso many passwords to rememberâ. Come work in IT! We have even more!)
After five months in this position, I know that when users call with this complaint, I need to ask them right away:
Me: âAre you trying to log into Windows or [Electronic Medical Record program (EMR)]?â
User: âWindows.â
Me: âThen Iâm going to reset your network password.â
I log into AD, have her verify her identity including her login name, unlock her account, reset the password, and give her the default password.
User: âOkay, thanks. So, what do I put in when it asks for the server info?â
Me: âWait. What do you mean, âserver infoâ?â
[User] then describes the login screen for our EMR software.
Me: âOh. Youâre trying to log into the EMR. Give me a moment, and Iâll reset that password for you.â
I log into that system, reverify her identity, reset her password, give her the IP address the EMR was asking for, and have her try to log in.
I can hear [User] mumbling as she types.
User: âOkay, so [Network Login Name] here and [default password for EMR] here.â
Me: âWait a minute. You need to use your EMR username to log into the EMR program.â
Silence.
User: âWhat?â
Me: âYou know the login name you gave me when I was resetting your EMR password? Use that name.â
bigger Nate 4 days ago
My eyes arenât to sharp at 2 A M I thought she said goose
Macushlalondra 4 days ago
I well remember those days and I like the convenience of today.
Argythree 4 days ago
Is an encyclopedia still a thing? Hasnât it been replaced by Wikipedia?
finnisaac 4 days ago
Many people are now using the nominative case incorrectly after some prepositions. An example is using âfor she and I.â
Dkram 4 days ago
We have a set of encyclopedia in the house, of course itâs collecting dust even as we speak.
(O,O)
Retliblady Premium Member 4 days ago
Some people need to go to the library and learn about researching. Even online proper search techniques can get you better answers faster.
Retliblady Premium Member 4 days ago
Towards the end of my librarian years there were a couple of teachers who sent the children in to valid answers on the computer. You can reach many primary sources online that your local library might not carry. They have the pay subscriptions that we canât afford. Of course, if we cut the funding to the libraries that goes out the window.
Yakety Sax 4 days ago
Good At Reading Vitals As Long As Reading Isnât Vital
I work in IT for a small hospital in the middle of nowhere in the southwestern region of the US. Iâve come to realize that doctors and nurses are really knowledgeable about the human body but not so much about computers. There is a lot of hand-holding involved.
Today, a student nurse called me with my favorite problem: âI canât log into the computer.â
This one drives us all crazy. We have Active Directory running but also various medical programs that canât be hooked into AD, so almost everyone has at least two logins to remember. (I love it when users complain about having âso many passwords to rememberâ. Come work in IT! We have even more!)
After five months in this position, I know that when users call with this complaint, I need to ask them right away:
Me: âAre you trying to log into Windows or [Electronic Medical Record program (EMR)]?â
User: âWindows.â
Me: âThen Iâm going to reset your network password.â
I log into AD, have her verify her identity including her login name, unlock her account, reset the password, and give her the default password.
User: âOkay, thanks. So, what do I put in when it asks for the server info?â
Me: âWait. What do you mean, âserver infoâ?â
[User] then describes the login screen for our EMR software.
Me: âOh. Youâre trying to log into the EMR. Give me a moment, and Iâll reset that password for you.â
I log into that system, reverify her identity, reset her password, give her the IP address the EMR was asking for, and have her try to log in.
I can hear [User] mumbling as she types.
User: âOkay, so [Network Login Name] here and [default password for EMR] here.â
Me: âWait a minute. You need to use your EMR username to log into the EMR program.â
Silence.
User: âWhat?â
Me: âYou know the login name you gave me when I was resetting your EMR password? Use that name.â
(contd)
Stodgefinn Premium Member 4 days ago
I used to do things alone in my room that I would never do in the library!
ladykat Premium Member 4 days ago
Youâre absolutely right, Ruthie!
goboboyd 4 days ago
Plenty of Rabbit Holes to distract you using encyclopedias and dictionaries.
morningglory73 Premium Member 4 days ago
Yes!
sheashea 4 days ago
Right on Ruthie!
cuzinron47 4 days ago
What better place to troll people but alone in your room /s.