Frazz by Jef Mallett for April 27, 2009
Transcript:
Caulfield says, "Isn't the customer always right?" Frazz says, "Right." Caulfield says, "So Mrs. Olsen is always wrong and I'm always right." Frazz says, "Wrong." Caulfield says, "I'm the student! I'm the customer!" Frazz says, "Wrong." Caulfield says, "I'm the product, aren't I?" Frazz says, "Right."
childe_of_pan over 7 years ago
“The customer is usually wrong, but statistics indicate it doesn’t pay to tell him so.” Aleister Crowley
Darth Thespian over 2 years ago
The actual full quote from Henry Selfridge is, “The customer is always right in matters of taste.” Meaning like if they want to buy an ugly hat let them, not they can do whatever they want and we have to let them. But like many quotations people twist and/or only quote part of it in order to justify being an a-hole.
I could also point out Selfridge said this as a policy for his department store and therefore technically no other business is obligated to follow it.
No New Wars 11 months ago
He’s not even the product yet. He’s still the raw material.