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The Duplex by Glenn McCoy for August 31, 2012
August 30, 2012
September 01, 2012
Transcript:
Phone: Hello. How can we help you? Eno: Huh? I'm sorry. I wasn't expecting to talk to a real person. I thought I'd be trapped in an automated system for hours, and... Phone: Oh, you want our automated system? Please hold... click... Eno: Nooo!
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the worst automated phone system in the world has got to be with the VA