Cathy Classics by Cathy Guisewite for August 15, 2013
August 14, 2013
August 16, 2013
Transcript:
Cathy: Hello. The maple veneer is peeling off of board "G" of step #28 of my brand-new desk. Phone recording: For store hours, press "1." Cathy: I can't return it because the desk is half-assembled...I can't finish assembling because the board is ruined! Phone message: For convenient locations, press "2." Cathy: Cheap materials! Shoddy workmanship! Phone message: To learn more, visit our web site at www....... Cathy: Do we scream at voice mail or applaud it for being the one thing that always works?
lightenup Premium Member about 11 years ago
We all knew this would happen. Oh Cathy…Good morning, Cathy clan!
gmforde about 11 years ago
Press 1 for English, press 2 for Spanish? lol
Sally246 about 11 years ago
It’s as if there are no real people working the phones anymore.Good morning, Cathy clan!
summerdog86 about 11 years ago
Boy, is Susan right about this one. Even though the strip is years old, it’s still the same today!
Zaristerex about 11 years ago
The most annoying thing is when the website says to call the phone number, and the phone recording says to visit the website. That really makes me blow my top!
AnonaMoaner about 11 years ago
I really love it when we’re having connection problems (VERY common here recently) and you try the inbuilt Troubleshooting thing. It can’t fix the problem (again) – so it tells you to go online and contact the Help department.
I’m learning a new language these days.
Oh, ha ha ha . . . got cut off again in the middle of writing this!
jbarnes about 11 years ago
This is why I am building a desk myself out of real materials. I don’t want to deal with either the shoddy workmanship or the horrid non-service. I suppose Cathy didn’t bother with woodshop, though.
Gretchen's Mom about 11 years ago
This desk was probably made in China and I don’t know of anything made there to exactly be of the finest quality so good luck getting any help or satisfaction from the store you bought it from. I’m sure all the rest of the “to be assembled” desk kits they have will no doubt be the exact same way as this one . . . peeling veneer, missing parts, etc. Once again, Cathy, good money not exactly well spent on your part! [Having said that though, no one deserves to be cheated out of their money no matter how smart — or dumb — they are!]
Hi, rgciper!
scrabblefiend: My husband and I have some CDs at Ally Bank. No matter what time of the day or night, no matter what day of the week it is [even on a Sunday], a real live person answers the phone in less than 6 rings when you call them — no recorded messages of any kind whatsoever. It’s very refreshing!
Hello and happy Thursday, fellow “Cathy” fans. Hope everyone’s had a really nice day today!
rgcviper about 11 years ago
You could try saying “Representative”, Cathy. Or just saying nothing at all. In my experience, silence often connects you to a real person.
Thanks for the update, hendelca, and keep us posted. Best of luck to you.
HI, MOM. Greetings, Clan.
AnonaMoaner about 11 years ago
Very good to hear you’re on the mend, hendelca! Hope you keep on getting better and better.