The Meaning of Lila by John Forgetta and L.A. Rose for April 23, 2013

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    cabalonrye  over 11 years ago

    Do you realise that the client had had to listen to 56 minutes of mind numbing cooing voice telling him how important he is and could he type the right department number and then type his number again… and again…

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    skeeterhawk  over 11 years ago

    Yup, that’s the first problem with calling service reps, techs, etc. Each needs to understand what the other has just endured before they were connected, then take a breath to collect their sanity. It might prevent some of the ‘flying off the handles’ and ‘chewing off of each others’ heads.’

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    Phatts  over 11 years ago

    I always did wonder why they make you key it in to the machine, then tell the live person once you finally get to oneI think maybe telephones erase memories. Coz I would call somebody, get their secretary, who’d ask me who I was and I’d tell them, then when the person I was calling got on the line, they’d ask me who I was again.So I’m like, “DIDN’T YER FRIKKIN SECRETARY TELL YOU??”

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    alondra  over 11 years ago

    Maybe Lila should try this, just for her amusement.

    http://www.youtube.com/watch?v=6ZhBuXvTtRk

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    716PMedGuy  over 11 years ago

    I think I talked to Lila (or someone just like her) on the phone yesterday

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    purvine Premium Member over 11 years ago

    Seriously, why do I need to both key in my number AND then give it to the person who answers the phone?

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    belrobin  over 11 years ago

    @StephenPurvineTo prevent piggybacking

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    tbritt99  over 11 years ago

    Why is that?

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