Shoe by Gary Brookins and Susie MacNelly for July 02, 2012

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    hsawlrae  over 12 years ago

    Why do Ihave to push 1 for English.

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    msgreymare  over 12 years ago

    Ah, outsourcing, isn’t it grand.

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    rockngolfer  over 12 years ago

    I have had about 200 robo-calls to my new number asking for money from the old owner of the number.Well, at least i didn’t get George Zimmerman’s old number.

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    rshive  over 12 years ago

    They still ignore you. Just wilth more advanced technology to do it.

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    NE1956  over 12 years ago

    I put up with that crap from only one company — my credit card company when I get an updated credit card. The rest of them can go to heck. “Your call is very important to us” is one of the worlds greatest lies.

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    FishDog93  over 12 years ago

    I have no idea what liberals are smoking, but it must be really good stuff!! It’s the liberals & unions that drove the jobs over seas. Democrats love nothing more then passing more & more regulations & redistribute other people’s money! Also, unions have driven all most all of the manufacturing jobs out of the country! Now they are working to bankrupt local & state governments.Finally, obama hasn’t done aq single thing to creat a nongovernment job! The only thing he was done is vastly increased the size, scope & reach of the federal government. Liberals really need to stop drinking the Kool-Aid & use your God given brains & make up your own minds! I mean really it’s been 4 years since GWB has been President, stop watching MSNBC & think for yourself!!

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    Mitchtheone  over 12 years ago

    Yes Mitts time at Bain capital was well spent…

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    WaitingMan  over 12 years ago

    I’m amazed that people complain about having to “press 1” for English. What a hardship! How will you ever survive?

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    dahawk  over 12 years ago

    I don’t recall ever having worked for some one who wasn’t richer than me.

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    Linguist  over 12 years ago

    By and large, automated answering systems are a pain in the @$$ not just for seniors but for everyone and getting an out-sourced operator who barely speaks English and goes by a canned script is exasperating. There are ways around it. Dialing 0 ( sometimes repeatedly ) may get a live Customer Service Person or an Operator. Without being overly impolite, telling the IT or CS individual that you cannot understand them and would like to speak to a supervisor or someone whose English is not so heavily accented, sometimes helps.The company I used to work for outsourced their Customer Service dept. but not the IT dept. If one of my clients problem was IT, I would give them the IT Dept.‘s direct extension so they could bypass all the auto-answer stuff and Customer Service. I also had a way for my clients to bypass the outsourced CS and get an American representative.Amazing how much repeat business and referrals I got because of just this one thing. Corporate didn’t like it but … oh,well.

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    The Life I Draw Upon  over 12 years ago

    Isn’t it nice that the company thinks so well of us that that make us us talk to an inanimate objects. Ironic that it is like talking to a wall..How may I direct your call? snort (Lili Tomlin)

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    Dtroutma  over 12 years ago

    It’s the endless loop (circle jerk) of pushing one number, connecting you to ANOTHER pick a number, which gives you ANOTHER selection, NONE OF WHICH actually connects you to what you need, or gives you the option!! AND THERE IS NO “BAILOUT” to a human being!!

    BTW, for the righties who see this as connected to the current White House occupant: no, there isn’t an “eleven” on the keypad for when you have your heart attack, or stroke that destroys your last remaining brain cell.

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    kayakmiami  over 12 years ago

    Fishdog 93, proof our education system isn’t working!

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    tigre1  over 12 years ago

    GdSgt and Fishdog…do either of you have any idea…or do you care? how inane your stuff is?

    I honestly HOPE you’re getting paid to do this. I bet neither of you ever met somebody you knew was smarter than you, either…

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    stripseeker  over 12 years ago

    @Bobzilla -

    Thanks for your post, partner,! Right on target, pardner.!Anyone who thinks these benefits were provided by the companies’ goodness of their hearts is out of their tree!

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    stripseeker  over 12 years ago

    @Bobzilla God help MSNBC. The only source of those telling it like it is!

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    Dtroutma  over 12 years ago

    dahawk: Radio Shack no longer sells the device.

    “Guard REMF” is nothing but a dittohead locked into a constant rewind of Rush’s last program.

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    stripseeker  over 12 years ago

    @Bobzilla

    Gov. Brian Schweitzer and Eugene V. Debs-the voices in the wilderness! Moneyed interests, take note!

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