I attended a management seminar on motivation (actually one of the few really good ones) in which things like free coffee were called “dissatisfiers” because they don’t improve productivity or motivation but result in complaints.
BTW, the focus of the seminar was that motivation and productivity are increased by giving people work of value that they can do (fire those who can’t), being sure they know what is to be done, and that the main job of the manager should be removing obstacles that prevent the work from being accomplished.
I attended a management seminar on motivation (actually one of the few really good ones) in which things like free coffee were called “dissatisfiers” because they don’t improve productivity or motivation but result in complaints.
BTW, the focus of the seminar was that motivation and productivity are increased by giving people work of value that they can do (fire those who can’t), being sure they know what is to be done, and that the main job of the manager should be removing obstacles that prevent the work from being accomplished.