and a lot of other businesses. I detest it when I have to deal with someone that I can’t understand, and hear family noises in the background. HATE it!!
…and we’ll double your order AND give you free shipping (or “processing”, whatever that means) if you can guess the mother tongue of our “next available” customer service representative. Hurry! This offer only lasts for the next 10 minutes, or whenever.
Last time I had a problem with ATT, a nice young lady with a very, very strong Indian accent tried her best to communicate with me. I finally had to ask if she’d switch me to an American, english speaking supervisor. She answered in a very professional way that she would do that, so I know that works. I also read somewhere that it’s ATT’s policy now and is enforced very strongly I might add !
I never knew you could ask for a change of voice. wow. I have Bell and tech support is in Montréal (or somewhere in Quebec). …. I have gotten very good at saying sorry, I don`t understand, please repeat. ………… …………. but sometimes I just say that to hear the nice french accent for a little while longer. ;)
As part of my retail job, I work with one of those customer service lines. In my case however, I grew up with enough people speaking with accents that for the most part I can deal with accents. However, every once in a while, I do need the operator the repeat something as I didn’t catch it, especially with numbers.
A couple of times I called support on Comcast (this was a couple of years ago) and was routed to India. The accent wasn’t much of a problem. What was a problem is that it was a lot like dealing with a computer. It was like they never went off script. I would ask why the person wanted me to try something, and the person would apologize (which was unnecessary) and go off to a different question. A few minutes later, the person would ask the original question again as if I would have forgotten that I wanted to know why I should try something. On Monday, I called again and this time got through to someone who was helpful.To be fair, except for those 2 times, once I finally got through Comcast’s voice system, the people were very helpful and nice.
el8 almost 12 years ago
Please hold…
EarlP2 almost 12 years ago
Great strip, great line, and I sure didn’t see that coming! lol!
marshalljpeters Premium Member almost 12 years ago
How long were they afloat? They’re looking pretty shaggy by the end.I wonder how they survived that long with no provisions? Cartoon physics, I guess.
jcomics52 almost 12 years ago
They should have Verizon.
DeepLogic almost 12 years ago
HA! So true, so true. I’ll bet it’s signed, “Bob” or “Randy” or “Peggy”
rnmontgomery almost 12 years ago
and a lot of other businesses. I detest it when I have to deal with someone that I can’t understand, and hear family noises in the background. HATE it!!
ButWaitCallNow almost 12 years ago
…and we’ll double your order AND give you free shipping (or “processing”, whatever that means) if you can guess the mother tongue of our “next available” customer service representative. Hurry! This offer only lasts for the next 10 minutes, or whenever.
Neat '33 almost 12 years ago
Last time I had a problem with ATT, a nice young lady with a very, very strong Indian accent tried her best to communicate with me. I finally had to ask if she’d switch me to an American, english speaking supervisor. She answered in a very professional way that she would do that, so I know that works. I also read somewhere that it’s ATT’s policy now and is enforced very strongly I might add !
Rickapolis almost 12 years ago
‘Your message in a bottle is important to us…’
Hunter7 almost 12 years ago
I never knew you could ask for a change of voice. wow. I have Bell and tech support is in Montréal (or somewhere in Quebec). …. I have gotten very good at saying sorry, I don`t understand, please repeat. ………… …………. but sometimes I just say that to hear the nice french accent for a little while longer. ;)
frrykid Premium Member almost 12 years ago
As part of my retail job, I work with one of those customer service lines. In my case however, I grew up with enough people speaking with accents that for the most part I can deal with accents. However, every once in a while, I do need the operator the repeat something as I didn’t catch it, especially with numbers.
marshalljpeters Premium Member almost 12 years ago
I never said it bothered me. Just pointing out something that caught my attention.Cartoon physics can be very entertaining.
mai griffin almost 12 years ago
WHAT HAPPENED TO THE SMALL LOGS THEY WERE CARRYING UNDER THEIR ARMS?
mai griffin almost 12 years ago
Sorry – didn’t mean to shout!
AmyGrantfan51774 almost 12 years ago
that’s funny the blond guy I don’t know his name flipped over when the guy with the glasses I forgot his name yelled We’ve discovered India!!!!!!!!!
Dr_Fogg almost 12 years ago
green, green, yellow?
The Life I Draw Upon almost 12 years ago
Good strip today.
krisl73 almost 12 years ago
A couple of times I called support on Comcast (this was a couple of years ago) and was routed to India. The accent wasn’t much of a problem. What was a problem is that it was a lot like dealing with a computer. It was like they never went off script. I would ask why the person wanted me to try something, and the person would apologize (which was unnecessary) and go off to a different question. A few minutes later, the person would ask the original question again as if I would have forgotten that I wanted to know why I should try something. On Monday, I called again and this time got through to someone who was helpful.To be fair, except for those 2 times, once I finally got through Comcast’s voice system, the people were very helpful and nice.