When I have to navigate one of those “if you want this, press 1; if you want that, press 3” messes, I always ask the person who finally answers if they are hiring telephone operators. “Oh, you have that mess up front. I just figured you were short of help.” When I get to be in charge of the world, I’m going to make those bloody things illegal. A capital offence, if anybody wants to vote for me.
Working in IT I often end up calling support for various hardware/software problems.
When I’m in an evil mood and the support answers the phone with; "Hello. I am being Susan. I am liking to give you service today. May I be asking your name? I respond; Hi. I’m Ramachandra.(A co-worker’s name). If they question it(I am an American from Pittsburgh) I just tell them; “If you can be Susan then I can be Ram” (Pronounced Rom BTW)
When I was a call center team leader I was monitoring a call live and the guest asked the agent if she was real or a robot. The agent had such a no-nonsense voice that she was asked that in every call.
I heard a radio report recently on how some telemarketing companies use overseas call centers with technology to solve the problem of unintelligible accents. The caller has a panel of buttons with dozens of pre-recorded snippets, including “Yes, I really am a real person”.
Dani Rice over 9 years ago
When I have to navigate one of those “if you want this, press 1; if you want that, press 3” messes, I always ask the person who finally answers if they are hiring telephone operators. “Oh, you have that mess up front. I just figured you were short of help.” When I get to be in charge of the world, I’m going to make those bloody things illegal. A capital offence, if anybody wants to vote for me.
joegee over 9 years ago
Working in IT I often end up calling support for various hardware/software problems.
When I’m in an evil mood and the support answers the phone with; "Hello. I am being Susan. I am liking to give you service today. May I be asking your name? I respond; Hi. I’m Ramachandra.(A co-worker’s name). If they question it(I am an American from Pittsburgh) I just tell them; “If you can be Susan then I can be Ram” (Pronounced Rom BTW)
Zen-of-Zinfandel over 9 years ago
And provide your name, address and birthdate…again
Nicole ♫ ⊱✿ ◕‿◕✿⊰♫ Premium Member over 9 years ago
When I was a call center team leader I was monitoring a call live and the guest asked the agent if she was real or a robot. The agent had such a no-nonsense voice that she was asked that in every call.
dzw3030 over 9 years ago
They only hire those who fail the Turing test.
pschearer Premium Member over 9 years ago
I heard a radio report recently on how some telemarketing companies use overseas call centers with technology to solve the problem of unintelligible accents. The caller has a panel of buttons with dozens of pre-recorded snippets, including “Yes, I really am a real person”.