Pluggers by Rick McKee for February 08, 2025

Microsoft support calls me and fixes my computer often. They detect viruses and malware from their headquarters in Kolkata. John Wilson is my main contact there. Easy payments in Walmart gift cards. John gave me a tip about a new crypto coin coming out and he let me buy in. The hot new crypto coin is called $SCAM. Watch for it!

this is a real problem, takes hours to get a solution

My grandson is my tech support for such things, and as skilled and helpful as he is, it seems as if he lives in another world beyond my comprehension.

This one for sure is a “Been There … Done That” ! Yes all companies we customers hate this ;-)

I wonder if they test for English pronunciation.

Someone must have been watching the “IT Crowd”. Great show!

And the tech guy’s name is usually Bob or Fred

Last time I had this problem, it was six repetitions of a 24-digit activation number before the “tech” gave me a return code. Although I did have some trouble understanding a support person in Alabama last year.

Recently, for a friend, I was trying to re-connect a W10 mini PC to a router after a hard reset. Entering the router password failed. Was told that the owner had changed the router PW. But the router wouldn’t accept the changed PW. Called TS and tried the proffered suggestions. No good. Finally discovered that the #### keyboard defaulted to a “canceled” number lock condition. All this would have been avoidable if the “engineers” at MS had allowed one to “un-hide” the PW keystrokes as they were entered in the dialog box. But Noooo … That would make too much sense; so it’s not for US!

The company that I work for has outsourced to an Asian country. All I can say is: “Well blessed their hearts”.

Pakistani’s are the worst.

More hidden inflation, and more money for the bottom line. Less and less is pleasing the consumer an issue, as we have fewer and fewer alternatives to turn to.

Yes, I have. Several times. It still isn’t working. Should I get a hammer?