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It must cost too much to either hire enough people to answer the phone or to sell quality items. I have learned to put my phone on speaker and use that waiting time to clean my kitchen or read a book. Or, on occasion, take my dog for a long walk.
99,9% of the time, when the automated line FINALLY gives you the option of speaking to a “representative” ….all our representative are currently busy…..often this ends up in a world cruise.
allen@home about 3 years ago
Couldn’t agree more.
Zykoic about 3 years ago
Thankfully some well run companies have call back queues.
It’s the call to 911 then put on hold that is disconcerting.
NeedaChuckle Premium Member about 3 years ago
I had to put the phone on the charger, over two hour wait. I thought that was the worst till the 3 hour wait and then getting cut off halfway thru.
John Leonard Premium Member about 3 years ago
If it were really true, you think they’d have someone pick up the phone.
Moonkey Premium Member about 3 years ago
It must cost too much to either hire enough people to answer the phone or to sell quality items. I have learned to put my phone on speaker and use that waiting time to clean my kitchen or read a book. Or, on occasion, take my dog for a long walk.
Zen-of-Zinfandel about 3 years ago
Kids at a restaurant.. “Your food will be out shortly.”
KenDHoward1 about 3 years ago
Lotta truth here …
waltermgm about 3 years ago
Sparks said it best – https://www.youtube.com/watch?v=iXLVO-8QuRE
The Brooklyn Accent Premium Member about 3 years ago
I think that wouldn’t be Infinity but Eternity.
walstib Premium Member about 3 years ago
“To Infinity and Beyond!” is Buzz Lightyear’s famous catchphrase – LOL
christelisbetty about 3 years ago
99,9% of the time, when the automated line FINALLY gives you the option of speaking to a “representative” ….all our representative are currently busy…..often this ends up in a world cruise.
jvscanlan Premium Member about 3 years ago
Your call is important to us but not so important we’d actually enough staff to take your call.
theoldidahofox about 3 years ago
Customer service is generally deteriorating.
wjones about 3 years ago
All of our staff is busy right now. Stay on line your call is important to us.