Actually there are customers who are frequently in the store, but can never find anything. They’ll accuse us of moving stuff when nothing has been moved. Makes me wonder how they manage to find their way home or how they function in life!
The Walmart where I live moves grocery items every week under the mistaken impression that if we have to hunt for what we want, we’ll buy more things. Most of us will go buy it from another store.
Our Costco does this on a regular basis – and the fact that none of their aisles have product names associated with them is especially frustrating. I understand it’s to make me wander and possibly buy new things, but not cool from a consumers point of view. I just want what I want & to enjoy the Senior Buffet.
For the record, our local Publix grocery stores don’t do this. Never have in the 20 years I’ve been going to them.
When they build a new store, which in my area is something that is happening a lot, they try to stick to the same floorplan as well. Though newer stores do have bigger sections of pre-made stuff – most are in brand new suburbs where people can afford it and commute to work daily – they otherwise are mostly the same.
They also have the best customer service I’ve ever seen in a store, and they tend to hire by looks – lots of good looking young guys (and girls I guess) do the stocking or bagging.
Not only are things moved about, many are no longer stocked, because as I’m told, “We’re narrowing the depths of our line items in order to serve the customer better and help lower prices…” I’m not seeing the lower prices part…
Nebulous Premium Member 10 months ago
Changes to the environment provide mental stimulation that can reduce age related memory loss.
That’s my story and I’m sticking to it.
HappyDog/ᵀʳʸ ᴮᵒᶻᵒ ⁴ ᵗʰᵉ ᶠᵘⁿ ᵒᶠ ᶦᵗ Premium Member 10 months ago
I agree. That makes it unanimous, so far.
ladykat 10 months ago
The customer has a valid point.
I was FRAMED!!!!!! 10 months ago
Grocery stores do this every 6-9 months, and just for the items that more the fastest.
Ken Otwell 10 months ago
So – Tabby has a streak of schadenfreude in her….
wrytercat 10 months ago
Actually there are customers who are frequently in the store, but can never find anything. They’ll accuse us of moving stuff when nothing has been moved. Makes me wonder how they manage to find their way home or how they function in life!
HippyDippyWeatherman 10 months ago
Home Depot is the worst.
Mike Baldwin creator 10 months ago
They’re either catering to the hunter-gatherer in all of us, or think we need a little more stress in our lives.
gigagrouch 10 months ago
One word: Marketing
crazeekatlady 10 months ago
Tabby must be on a diet. No popcorn. This is popcorn worthy!
John Lamb Premium Member 10 months ago
The Walmart where I live moves grocery items every week under the mistaken impression that if we have to hunt for what we want, we’ll buy more things. Most of us will go buy it from another store.
CoffeeBob Premium Member 10 months ago
Our Costco does this on a regular basis – and the fact that none of their aisles have product names associated with them is especially frustrating. I understand it’s to make me wander and possibly buy new things, but not cool from a consumers point of view. I just want what I want & to enjoy the Senior Buffet.
mistercatworks 10 months ago
Anything that keeps you in the store longer is money in the bank to retail stores. Estimates are more than $2.00 a minute.
ChrisTrey 10 months ago
For the record, our local Publix grocery stores don’t do this. Never have in the 20 years I’ve been going to them.
When they build a new store, which in my area is something that is happening a lot, they try to stick to the same floorplan as well. Though newer stores do have bigger sections of pre-made stuff – most are in brand new suburbs where people can afford it and commute to work daily – they otherwise are mostly the same.
They also have the best customer service I’ve ever seen in a store, and they tend to hire by looks – lots of good looking young guys (and girls I guess) do the stocking or bagging.
Teto85 Premium Member 10 months ago
Tabby is so good when she is bad
seanfear 10 months ago
trust me guys, i know what this lady is talking about sigh
Purple People Eater 10 months ago
Paul Blart: Mall Cop. It’s not the greatest movie ever made, but it’s the first one I could think of that takes place in a store.
Just-me 10 months ago
Not only are things moved about, many are no longer stocked, because as I’m told, “We’re narrowing the depths of our line items in order to serve the customer better and help lower prices…” I’m not seeing the lower prices part…
MuddyUSA Premium Member 10 months ago
Take her advice and watch a funny movie………..