Frank and Ernest by Thaves for November 15, 2023

Remember waiting in line at the check out, cashier would answer phone and person on phone was the MOST important person on Earth

what I hate is those spam robo calls that start out “Your call is very important…”

If it were “MY” call I would have been calling them, and if it were “important” they should have a real person calling.

Be thankful for the honesty?

And then the insipid “101 Strings” Muzak starts to play, including the old Rodgers and Hart tune, “You Took Advantage of Me”.

“Your call is important to us, but we are too cheap to hire enough operators to handle our call volume.“

I hate the self-important people who think you should drop everything and everyone else to take care of them, they need to wait their turn like everyone else did

…but not THAT important

Call Center is just another term for Stall Center. Worse yet is the very long and unnecessary description of the services. Worse on calls to doc offices. Terrible unrelated blurb, repeated ‘your call is, etc’ Rarely do I hear ‘leave a number for a callback.’ One of those said ‘I will call back within 24-48 hours.’ Another said ‘5 business days.’

and he is only trying to reach Ernie…!

Your call is being transferred to Helen Waite…

If the wait doesn’t drive you nuts, please use our automated assistant. Then you’ll really be frustrated.

You are now #10 on the waiting list.

You are now #12 on the waiting list.

You are now #15 on our waiting list.

Hey!! Waitaminnit!

That “excuse” is getting pretty lame. Back a few years (a decade?) we might have believed it, but now.. nah. And.. the one about more than usual calls.. sorry, BS

“I’m too busy to insult you, but your humiliation is important. Please hold.”

Yeah, they are talking to the pizza place.

Or my coffee break….

Not as annoying as the call I got the other day. The lady said they were calling about something and then asked if I could hold while she got a representative on the line. I said no.

I actually get calls that say: We are not here right now, but leave your name and number and we will get back to you.