Coming Soon š At the beginning of April, youāll be
introduced to a brand-new GoComics! See more information here. Subscribers, check your
email for more details.
My Mom was at the store one time and they were have register problems or something. Lots of people got tired of waiting and walked out, leaving carts full of stuff by the checkouts.
Iām with Earl! I hate long lines, insufficient cashiers, and the lack of ā10 Items or Lessā lane. Get with it people! Itās all about customer serviceā¦.or is it? Wait! I know! It all about your Bottom lineā¦ā¦
Lemme guess. . .you went out in the middle of the day, youāre in the ā10 items or less lane,ā and the people in front of you have : 1) new cards with chips in them theyāre learning how to use, 2) cards without chips in them that they donāt know how to use; 3) have added ājust one more thing,ā 4) canāt read the machine where theyāre supposed to put in their PIN number; 5) canāt remember their PIN numbers; or 6) the store has just updated its machines and everybody has to learn to use the dang things. . .AINāT LIFE IN FIRST WORLD COUNTRIES GREAT?!?
I donāt know. Having been a keen observer of the human condition for decades, I really donāt mind standing in line, at least up to a point. I am privy to other peopleās conversations on their phones (not that I want to be but your voice does carry, madam), I can watch children race back to mom or dad happily piping āCan I have this?ā, I can tell a befuddled cashier what combination of coins totals 87 cents (three quarters, a dime, and two pennies), and enjoy the debate between cashier and customer over whether the coupon in question has in fact expired. Better than reality television, and no commercials.
By and large, good customer service has left the building. I donāt mean just the grocery store weāve been talking about. I mean everywhere. I can think of just two places I go that I never complain about ā Clover Patch Quilt shop in Santa Clara and the aforementioned Linsā Market. Yes, theyāre pricier than WM, but everyone is always helpful and I never have to spend 10 minutes looking for someone to help me. Iām stepping off of my soapbox now.
I think there is a hidden elder tax. If I want chips I must buy four bags of āgreasy-salt-cheesy-wafersā to get the storeās sales price. But at my age they will go stale before I finish the first bag. So my choice is not to buy any. Probably a good thingā¦ā¦
I have come to realize that there are many items that I can do without and donāt need before I reach my expiration date. When shopping, I often ask myself āDo I really want this right now, or can it wait until next week or next month?ā Itās amazing how much stuff I donāt need!
Gonna jump on the soap box here-donāt usually do this- I worked at a big retail store and the stuff customers just put anywhere were called āgo backs.ā We would have carts and carts of āgo backsā because of lazy people. My roommate would do that and call it ājob security.ā We were secure in our job- we had a busy store. I was hired as a shelf stocker not a picker-upper. I hated having to go thru those carts and putting the merchandise back. At least our store had trash cans thru out- Fryās does not.
I have been disgusted with things while waiting in line and the cart I had with 2 or 3 things in and just pushed it off the side and said here I am busy so I canāt wait.
A month ago, I was standing in a queue at my local coffee shop jonesing for a latte. Just in front of me were two Chatty Cathys dishing out pontifications about everything under the sun. On and on (and on).
Then, when it was their turn, one looked up at the posted menu and breathlessly said, āNow what do I want?ā while the other engaged the barista/owner in a long detailed discussion of just exactly what gluten-free means.
(Really?)
I left. . . and NEVER went back to that store. I only wish there had been a door to slam.
John Kennedy once said, āIch bin ein Berliner.ā
When it all shakes out, the supermarket Iāll shop in is the one that still has cashiers. Walmart has lost most of my business. Target is pushing me away. No, I donāt want to check myself out, and no, itās not faster. Grrr. So far Publix is winning #:^ )
What amazes me is the lines at the Walmart self checkout are out into the aisle and you can barely get by or have to say excuse me to get through and the lines at the regular checkout counters are not nearly that long. I donāt quite get why people wait in the self checkout lanes when thereās other not self service lanes with only a couple people in them. One of lifeās great mysteries!
I donāt mind waiting for a real person if I really want something, but impulses fade more quickly as I age. Letās just assume Earl puts the bag closer to its proper spot in the next panel.
Templo S.U.D. over 5 years ago
Impatient much, Earl? (I agree that itās not easy finding a short line at the grocery storeā¦ specially an unused self-checkout.)
KA7DRE Premium Member over 5 years ago
I donāt have much for patience either and have often done the same thing as Earl.
Mel928 Premium Member over 5 years ago
Which is why I havenāt been to Disneyland in years. The new Star Wars attraction might change my mind thoughā¦
stillfickled Premium Member over 5 years ago
He just leaves that there on the floor?!
David Huie Green LikeNobody'sEverSeen over 5 years ago
One of the good things about Americans is that we hate to wait. Others think waiting for hours is perfectly natural.
Earlās attitude is better.
DavidWilliams1 over 5 years ago
The people in front of me buy gourmet food with food stamps.
Breadboard over 5 years ago
Earl be glad the food is available to purchase. Opal will nag you when you get back ;-)
Little Caesar over 5 years ago
Earl probably doesnāt have much āpineā for other things, eitherā¦ā¦.
jagedlo over 5 years ago
Meanwhile, poor lady is probably wondering what is going onā¦maybe
DaisyMariesMama over 5 years ago
My Mom was at the store one time and they were have register problems or something. Lots of people got tired of waiting and walked out, leaving carts full of stuff by the checkouts.
rickmac1937 Premium Member over 5 years ago
Sounds about right
Jeff0811 over 5 years ago
If in line at a store I will pull out my phone and play a game I have loaded onto my phone. Same with waiting for a train to cross.
Zebrastripes over 5 years ago
Iām with Earl! I hate long lines, insufficient cashiers, and the lack of ā10 Items or Lessā lane. Get with it people! Itās all about customer serviceā¦.or is it? Wait! I know! It all about your Bottom lineā¦ā¦
1953Baby over 5 years ago
Lemme guess. . .you went out in the middle of the day, youāre in the ā10 items or less lane,ā and the people in front of you have : 1) new cards with chips in them theyāre learning how to use, 2) cards without chips in them that they donāt know how to use; 3) have added ājust one more thing,ā 4) canāt read the machine where theyāre supposed to put in their PIN number; 5) canāt remember their PIN numbers; or 6) the store has just updated its machines and everybody has to learn to use the dang things. . .AINāT LIFE IN FIRST WORLD COUNTRIES GREAT?!?
Tentoes over 5 years ago
Iāve noticed that too, Earl!
Bookworm over 5 years ago
I donāt know. Having been a keen observer of the human condition for decades, I really donāt mind standing in line, at least up to a point. I am privy to other peopleās conversations on their phones (not that I want to be but your voice does carry, madam), I can watch children race back to mom or dad happily piping āCan I have this?ā, I can tell a befuddled cashier what combination of coins totals 87 cents (three quarters, a dime, and two pennies), and enjoy the debate between cashier and customer over whether the coupon in question has in fact expired. Better than reality television, and no commercials.
IshkaBibel1 over 5 years ago
No greater truth.
sarahbowl1 Premium Member over 5 years ago
Iām a lot different. Too stubborn and determined, and it gets worse the older I am. (72 1/2)
Queen of America over 5 years ago
By and large, good customer service has left the building. I donāt mean just the grocery store weāve been talking about. I mean everywhere. I can think of just two places I go that I never complain about ā Clover Patch Quilt shop in Santa Clara and the aforementioned Linsā Market. Yes, theyāre pricier than WM, but everyone is always helpful and I never have to spend 10 minutes looking for someone to help me. Iām stepping off of my soapbox now.
slykitti41 over 5 years ago
Yep
JLChi over 5 years ago
Earl expects Opal to come and pick up after him, as usual.
Zykoic over 5 years ago
I think there is a hidden elder tax. If I want chips I must buy four bags of āgreasy-salt-cheesy-wafersā to get the storeās sales price. But at my age they will go stale before I finish the first bag. So my choice is not to buy any. Probably a good thingā¦ā¦
Linguist over 5 years ago
I have come to realize that there are many items that I can do without and donāt need before I reach my expiration date. When shopping, I often ask myself āDo I really want this right now, or can it wait until next week or next month?ā Itās amazing how much stuff I donāt need!
stillfickled Premium Member over 5 years ago
Gonna jump on the soap box here-donāt usually do this- I worked at a big retail store and the stuff customers just put anywhere were called āgo backs.ā We would have carts and carts of āgo backsā because of lazy people. My roommate would do that and call it ājob security.ā We were secure in our job- we had a busy store. I was hired as a shelf stocker not a picker-upper. I hated having to go thru those carts and putting the merchandise back. At least our store had trash cans thru out- Fryās does not.
Sneaker over 5 years ago
I have been disgusted with things while waiting in line and the cart I had with 2 or 3 things in and just pushed it off the side and said here I am busy so I canāt wait.
Night-Gaunt49[Bozo is Boffo] over 5 years ago
And that is why there is self serve check outs.
WCraft over 5 years ago
Whew. Thought we were going to have an incident after panel 3!
ascha35-gocomics over 5 years ago
Walmart is the worst. I donāt go there much anymore because of that. I wonāt use self checkout on principle.
Walter Kocker over 5 years ago
A month ago, I was standing in a queue at my local coffee shop jonesing for a latte. Just in front of me were two Chatty Cathys dishing out pontifications about everything under the sun. On and on (and on).
Then, when it was their turn, one looked up at the posted menu and breathlessly said, āNow what do I want?ā while the other engaged the barista/owner in a long detailed discussion of just exactly what gluten-free means.
(Really?)
I left. . . and NEVER went back to that store. I only wish there had been a door to slam.
John Kennedy once said, āIch bin ein Berliner.ā
And I say, āIch bin ein EARL.ā
Dammit!
berttoo over 5 years ago
When it all shakes out, the supermarket Iāll shop in is the one that still has cashiers. Walmart has lost most of my business. Target is pushing me away. No, I donāt want to check myself out, and no, itās not faster. Grrr. So far Publix is winning #:^ )
wwward1948 over 5 years ago
That because they have 23 registers and only 1 thatās open!
alcrane over 5 years ago
Itās only a ācomicā, people! Keep up the good work, Mr. C.
ike38 over 5 years ago
What amazes me is the lines at the Walmart self checkout are out into the aisle and you can barely get by or have to say excuse me to get through and the lines at the regular checkout counters are not nearly that long. I donāt quite get why people wait in the self checkout lanes when thereās other not self service lanes with only a couple people in them. One of lifeās great mysteries!
cherylllr Premium Member over 5 years ago
I donāt mind waiting for a real person if I really want something, but impulses fade more quickly as I age. Letās just assume Earl puts the bag closer to its proper spot in the next panel.