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I suspect that Iâm one of the only people on earth who have ever actually read the WHOLE EULA. Of course, I was younger then⊠and the EULAs were shorter too. And I only did it onceâŠ
I went to get a software update in my car and there was no EULA for me to sign. And it took TWO HOURS to download and install. I wanted to ask if MS had written the update â and if they were still using VISTA. 2 Hours?
Somewhere in the EULA it usually states that the product does not have to work and that if it damages your computer or causes a data breach â though luck, the company is not responsible.
I was in at a conference with a poor IT guy who worked for a Law Firm that wouldnât allow him to upgrade or change the routers and firewalls at the company. They were of the opinion that they purchased the equipment and protection for a lot of money, and they expected it to work correctly right out of the box. If it didnât it was a manufactures defect and not their fault.
As the verbiage expands, the values decrease, and the satisfaction disappears. But, on the other hand, we get to let off steam among the tons of commenters who empathize with us. Great to be among such good company. We are not alone.
Theyâve got you between a rock and a hard place. If you donât press âagreeâ, you canât download the product or upgrade. What I donât like is the gotcha that if you donât like the upgrade, you canât go back to the version that you did like.
I think that if you read all of the fine print that comes with computer software, it would take so long that you could never get anything else accomplished.
My guess is that a lot of whatâs in EULAs are unenforceable because the software companies know theyâve made them so long that no one actually reads them, regardless of checking the little box. A lot of the legalese baloney is just a smokescreen to make people THINK theyâve signed away their rights and would never stand up in courts.
Itâs usually in the âarbitration clauseâ section, where they tell you any disagreements or changes to specific terms need to be filed in writing and mailed to a completely different address than the one the company normally operates from.
Also, if you use any Apple product, read the terms some time, specifically the section on âExport Controlâ or whatever itâs titled these days.
So if you say you donât agree do they stop bugging you to upgrade all the time? Usually I find everything has upgraded without my saying yay or nay to anything.
Itâs easy really ⊠if anything goes wrong. itâs your fault. If itâs our fault, itâs your fault. If itâs faulty right out of the box, itâs your fault too.
Iâm with Bob on this one, though I recognize that, as in so many other cases, the corporate entities have the consumer over a barrel. I remember a few years ago when Yahoo updated their terms to include such absurdities as a forced arbitration clause and a clause forbidding the user from joining class action suits against the company. I didnât agree to the terms for months, even though it meant constantly having to click on a âlaterâ button when trying to read my email. Eventually I clicked âagreeâ by accident (and of course thereâs no way to rescind that once youâve clicked it). Both forced arbitration and no class action provisions have proliferated recently thanks to the pro-corporate Supreme Court, which acts as if agreements like these (and those between employers and employees) are really made freely by two equal parties. But as this example illustrates, all the power is on one side, allowing them to tell the user (or the employee) to take it or leave it, no negotiation or revision allowed.
Superfrog about 3 years ago
Iâm pretty sure the buttons are âtake itâ or âleave itâ.
Concretionist about 3 years ago
I suspect that Iâm one of the only people on earth who have ever actually read the WHOLE EULA. Of course, I was younger then⊠and the EULAs were shorter too. And I only did it onceâŠ
Alexander the Good Enough about 3 years ago
He a better lawyer than most if he has the time to read it and can even make the least bit of sense of the EULA.
Alabama Al about 3 years ago
Why bother? The gist is clear enough â you either accept the terms with no revisions, or you canât use the product.
jvo about 3 years ago
I especially like the stipulation that you are deemed to have accepted the terms of the EULA before you have even read it.
C about 3 years ago
Heâs just pissed that he canât bill someone for it
eastern.woods.metal about 3 years ago
Given how FB share price has tanked I suspect a lot of people have decided they donât like the terms.
keenanthelibrarian about 3 years ago
Or, to give a lawyerâs answer â âYes â and no.â
nosirrom about 3 years ago
Go ahead Bob. You can always sue them for Malware of Forethought.
nicka93 about 3 years ago
Dammed if you do, dammed of you donât.
JoeStoppinghem Premium Member about 3 years ago
Somewhere on MS Wordâs EULA it states we do not have permission to write any thing libel.
Dobby53 Premium Member about 3 years ago
I went to get a software update in my car and there was no EULA for me to sign. And it took TWO HOURS to download and install. I wanted to ask if MS had written the update â and if they were still using VISTA. 2 Hours?
dflak about 3 years ago
Somewhere in the EULA it usually states that the product does not have to work and that if it damages your computer or causes a data breach â though luck, the company is not responsible.
Masterskrain about 3 years ago
Shakespeare was right: âFirst thing we do is Kill all the LawyersâŠâ
vaughnrl2003 Premium Member about 3 years ago
I was in at a conference with a poor IT guy who worked for a Law Firm that wouldnât allow him to upgrade or change the routers and firewalls at the company. They were of the opinion that they purchased the equipment and protection for a lot of money, and they expected it to work correctly right out of the box. If it didnât it was a manufactures defect and not their fault.
sandpiper about 3 years ago
As the verbiage expands, the values decrease, and the satisfaction disappears. But, on the other hand, we get to let off steam among the tons of commenters who empathize with us. Great to be among such good company. We are not alone.
Znox11 about 3 years ago
As one who typically installs software on other peopleâs computers, I sometimes wonder just what I am agreeing to in their name. Oh well.
mindjob about 3 years ago
By the time they change the agreement, iâll have moved on to something else anyway.
monya_43 about 3 years ago
Theyâve got you between a rock and a hard place. If you donât press âagreeâ, you canât download the product or upgrade. What I donât like is the gotcha that if you donât like the upgrade, you canât go back to the version that you did like.
Sir Ruddy Blighter, Jr. about 3 years ago
I swear, every time, it looks to me like Bob is sitting in a high-backed chair. I just canât see those as his shoulders
carlzr about 3 years ago
I should share this cartoon with my state legislator. If I knew who he was.
calliarcale about 3 years ago
Nice try, Bob, but youâve got no power to negotiate. You either agree, or you donât use the software.
Dobby53 Premium Member about 3 years ago
Thereâs a Monty Python skit about a liver donor. "You signed the donor card, it didnât say âafter your death.â "
mistercatworks about 3 years ago
âShould use, ownership or abuse result in the destruction of life as we know it, the aforesaid corporation is in no way liable.â
Dani Rice about 3 years ago
I think that if you read all of the fine print that comes with computer software, it would take so long that you could never get anything else accomplished.
Richard S Russell Premium Member about 3 years ago
Then there was Steve Jobs wondering why the components of the Human CentiPad wouldnât read their EULAs:
https://youtu.be/zVTsFKJ2nJE
https://youtu.be/NK56JNnC2IE
schaefer jim about 3 years ago
I can identify with this toon! Amusing!
Bilan about 3 years ago
Bob should know that the corporate lawyers a-l-w-a-y-s wins. They create the terms and conditions and we donât have an iota of input.
nottaTrueBeliever about 3 years ago
My guess is that a lot of whatâs in EULAs are unenforceable because the software companies know theyâve made them so long that no one actually reads them, regardless of checking the little box. A lot of the legalese baloney is just a smokescreen to make people THINK theyâve signed away their rights and would never stand up in courts.
moondog42 Premium Member about 3 years ago
Itâs usually in the âarbitration clauseâ section, where they tell you any disagreements or changes to specific terms need to be filed in writing and mailed to a completely different address than the one the company normally operates from.
Also, if you use any Apple product, read the terms some time, specifically the section on âExport Controlâ or whatever itâs titled these days.
theincrediblebulk about 3 years ago
So if you say you donât agree do they stop bugging you to upgrade all the time? Usually I find everything has upgraded without my saying yay or nay to anything.
Widdershins about 3 years ago
Itâs easy really ⊠if anything goes wrong. itâs your fault. If itâs our fault, itâs your fault. If itâs faulty right out of the box, itâs your fault too.
Baucuva about 3 years ago
Bob the lawyer looks like Nixon.
evsxrk about 3 years ago
Iâm with Bob on this one, though I recognize that, as in so many other cases, the corporate entities have the consumer over a barrel. I remember a few years ago when Yahoo updated their terms to include such absurdities as a forced arbitration clause and a clause forbidding the user from joining class action suits against the company. I didnât agree to the terms for months, even though it meant constantly having to click on a âlaterâ button when trying to read my email. Eventually I clicked âagreeâ by accident (and of course thereâs no way to rescind that once youâve clicked it). Both forced arbitration and no class action provisions have proliferated recently thanks to the pro-corporate Supreme Court, which acts as if agreements like these (and those between employers and employees) are really made freely by two equal parties. But as this example illustrates, all the power is on one side, allowing them to tell the user (or the employee) to take it or leave it, no negotiation or revision allowed.